Support

Whether you're new to Heaps o Wins Casino or a seasoned player, our friendly and knowledgeable support team is always ready to assist you. Your gaming experience matters to us, and we strive to ensure every visit is smooth, enjoyable, and hassle-free.

24/7 Customer Support at Your Fingertips

Need immediate assistance? Our Live Chat option is available 24 hours a day, 7 days a week, connecting you instantly with one of our courteous and professional representatives. Within minutes, you can receive personalized support for any issue, from account access and gameplay questions to payment processing and promotions.

Helpful Email Support

Prefer reaching out via email? You can send your queries to support@heapsowins.com. Our dedicated team typically responds within just a few hours, ensuring you receive clear, concise, and helpful information to get you back to your favorite casino games swiftly.

Quick Answers with Our FAQ Section

To quickly find answers to general inquiries, check out our comprehensive FAQ page. We've gathered detailed responses to the most commonly asked questions regarding account setup, deposits and withdrawals, bonuses, gameplay tips, and more. It's the quickest way to solve minor issues and get back to gaming.

Trusted Payment Support

Questions about your transactions, deposits, or withdrawals? Our support team is fully versed in the various payment methods we offer, including Bitcoin, Visa, MasterCard, Discover, EFT (Wire Transfer), Neosurf, and Person to Person. You'll get fast and accurate solutions to keep your gaming experience seamless.

Friendly Experts by Your Side

At Heaps o Wins Casino, we pride ourselves on outstanding customer service. Our support representatives are highly trained, approachable, and dedicated to ensuring every concern is addressed promptly and efficiently. No matter what you need, we're here to help every step of the way.

Remember, your satisfaction is our priority. With reliable 24/7 support, you're never alone—so don't hesitate to reach out and let us assist you today!